A subscription coffee brand launched in February 2026 with a “free shipping for the first 1,000 subscribers” promo. The launch worked. Forty-eight hours later their support inbox filled with “where is my second box, you charged me shipping again.” How do I enable free shipping with WooCommerce Subscriptions across the entire life of the subscription […]
Default WooCommerce emails look like 2014. Plain header bar, beige content box, “Thanks for shopping with us” in whatever font the recipient’s mail client decides to render. Anyone Googling how edit MailPoet WooCommerce email defaults runs into the same affiliate listicles. I rebuilt the email stack for a candle store last December — the owner […]
A customer emails Sunday at 7am: “I placed a guest order Friday, lost the confirmation email, and need to know if it shipped.” No account, no order number, just a Gmail address and the rough total. The support agent on shift opens WooCommerce → Orders, filters by email, finds three orders from that address, then […]
Last August, a client called at 6am on a Sunday. Their WooCommerce store had just rolled back to a state from six days earlier. Every order, every customer note, every stock movement from those six days, gone. Their hosting provider had restored “the latest backup” after a disk incident, and the latest backup turned out […]
The Black Friday before last, a client paged me at 6:42am because their BLACKFRIDAY30 coupon had been redeemed 14,300 times in the four hours since the campaign email went out, against a budget that assumed maybe 3,000. Somebody had posted the code to a deal-sharing subreddit, the coupon had no usage limit set, and free […]
A client called me on a Saturday in February 2025 because they could not delete one image from the front end. They had opened Pages → Shop in WordPress, deleted the placeholder graphic inside the editor, hit Update, and nothing on the live site changed. The page title they edited that morning had stuck. The […]
A client emailed at 9am on a Tuesday, panicked. They had set 38 products to “Private” status in WooCommerce a month earlier — internal reference SKUs they did not want public — and Google had still indexed 11 of them. The product URLs returned 404 to anonymous visitors, but the sitemap submitted to Search Console […]
Last November, a client called me at 11pm on a Friday. Their store had oversold a limited-edition jacket by 47 units. Physical inventory: 32. Units sold on site: 79. The Products screen had been showing “in stock” all evening because three different sources were writing to the _stock post meta on the same product row: […]
Skip-the-cart flows stopped being a CRO experiment a couple of years ago. In 2026 they are baseline for stores selling configurable products under $80, but WooCommerce still ships every visitor through /cart/ first. If you have been searching how to set WooCommerce to skip the cart without breaking variation logic, coupon fields, or shipping calculation, […]
The cheapest WooCommerce store I have ever shipped cost $0 in software and $7,400 in my time. That gap between the headline and the invoice is what every guide answering “is WooCommerce free” refuses to put on paper. Yes, the plugin at wordpress.org/plugins/woocommerce is free and always will be. No, that does not make your […]
