1. Introduction
Welcome to Brksoft LTD. These Terms and Conditions govern your use of our website and digital services. By accessing or using any part of our platform, you agree to be bound by these terms.
2. Definitions
- “We”, “us”, “our” refers to Brksoft LTD.
- “You”, “user”, “customer” refers to anyone who accesses or uses our services.
- “Service” refers to the digital products, plugins, tools, and support provided by Brksoft LTD.
3. Scope of Services
Brksoft LTD provides digital software solutions, including plugins and tools for WooCommerce and WordPress. All products are delivered electronically. We do not offer or ship physical goods.
4. Payments and Billing
Our services are offered on a subscription basis, with monthly and annual payment options. Payments are securely processed through third-party payment gateways.
5. Refund Policy
- Annual Subscriptions: You are eligible for a full refund within 14 days of the initial purchase.
- Monthly Subscriptions: All monthly payments, including renewals, are non-refundable.
By purchasing, you agree to this refund policy.
6. License and Usage
Upon purchase, you are granted a non-exclusive, non-transferable license to use our software. Redistribution, resale, or reverse engineering of our code is strictly prohibited without written consent.
7. Acceptable Use of Email Sending Services
This section applies to BrikMentor and to any other Brksoft LTD product that sends email on your behalf through our sending infrastructure. Sending capacity is shared between customers, so the rules below protect every store that uses the service, including yours.
7.1 Permission to send. You may only send marketing email to people who gave you permission to contact them: your own customers and your own subscribers, collected by you through your own store or website. You may not use our services to email purchased, rented, scraped or harvested lists, addresses supplied by a third party, an affiliate or a lead generation provider, or any list whose origin you cannot document. Every message must carry a working unsubscribe link, and unsubscribe requests must be honoured immediately.
7.2 Prohibited products and content. We do not send for the following under any circumstances, whether or not they are legal where you operate:
- Peptides, research chemicals, GLP-1 analogues, growth hormone peptides and similar compounds, including products labelled “research use only” or “not for human consumption”
- Prescription medicines, pharmaceuticals, and unapproved health, treatment or prevention claims
- Pornography and sexual content, escort services, hookup and adult dating services
- Gambling and betting
- Multi-level marketing, work from home offers and money making schemes
- Affiliate marketing operated as the business itself, list brokerage and list rental (a normal shop that happens to include an affiliate link is not covered by this point)
- Credit repair and debt settlement services
- Sale of social media followers, likes or engagement
- Cryptocurrency, virtual currency, tokens and ICO offerings
- Counterfeit or replica goods, and any material that infringes the rights of another party
- Narcotics and controlled substances, including products containing THC
- Hate speech, harassment, violent extremism, and anything prohibited by the acceptable use policy of an upstream provider we rely on
7.3 Restricted categories. The following may be sent only with our prior written approval, which we may refuse or withdraw at our discretion: dietary supplements, vitamins and herbal products; CBD and cannabis products; alcohol; firearms and hunting equipment; tobacco, vaping and nicotine products; adult novelty products; dating and companionship services; astrology, psychic and spiritual services; credit, mortgage and financial advice; real estate; and trading or investment education.
7.4 Accurate information. You must describe your business, your products and the origin of your subscriber list accurately when you subscribe and whenever we ask. The store you register must be the store the email is sent for. Information you know to be false is itself a breach of these Terms.
7.5 Protective measures. Because delivery capacity is shared, we may reduce your sending limits, pause sending, stop a specific campaign, or require a slower warm-up when a store’s bounce rate, complaint rate or list quality puts delivery for other customers at risk. Where the risk is immediate we may act first and tell you afterwards, with an explanation of the reason.
7.6 Your responsibility. You remain responsible for the content you send and for the people you send it to, and you must comply with the law that applies to you, including GDPR, PECR and the CAN-SPAM Act. You must also comply with the acceptable use policies of the providers our infrastructure depends on, including the Amazon Web Services Acceptable Use Policy at aws.amazon.com/aup. Suspected abuse of our sending service can be reported to abuse@brikmentor.com.
8. Intellectual Property
All software, branding, content, and materials created by Brksoft LTD are protected by intellectual property laws. Unauthorized use is not permitted.
9. Limitation of Liability
Brksoft LTD is not liable for any direct or indirect damages arising from the use or inability to use our software. All services are provided “as is” without warranties of any kind.
10. Termination
We reserve the right to suspend or terminate your access to our services at any time in cases of abuse, fraud, or violation of these terms. A breach of Section 7 (Acceptable Use of Email Sending Services) may result in the immediate suspension of sending, the immediate termination of your subscription, or both, without refund of any amount already paid. Where a breach is not urgent, we will normally give you the opportunity to correct it first.
11. Modifications
Brksoft LTD reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website. Continued use of our services constitutes acceptance of any changes.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts in London, UK.
13. Contact
For any questions or support requests, please contact us:
📧 Email: info@brksoft.com
📞 Phone: +44 736 518 14 91
📄 Company Information
Brksoft LTD is a company registered in England and Wales.
Company Number: 15199721
Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
UTR: 4158522881
